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Grand Isla Navidad Resort Manzanillo Colima

Site Security

We want you to feel comfortable and confident that your online transactions through this website will be processed and stored securely. Our reservation system employs the latest technology to safeguard your personal information. All website transactions involving the use of personal information use 128-bit security encryption (SSL) technology provided by VeriSign. Any information encrypted with SSL is secured from the moment it enters your browser until it securely reaches our servers, located in a secure data center accessible only by authorized personnel and protected by professionally managed firewalls. To verify that you are operating in a secure environment, look for “https://” in the address bar of your browser or check for a lock icon at the bottom of your browser window.

Reservation Policies

Check-In Time: 15:00 hours
Check-Out Time: 12:00 hours
Complimentary Policy:

Courtesies will be offered to groups under a direct hotel agreement

Payment Policy:

  • Children under 12 years old stay free in the room.
  • Pets: Pets are not allowed

Cancellation and No-Show Policy:

Any cancellation must be made 24 hours prior to arrival ; any cancellation thereafter will be charged for 1 night’s stay. No-shows will be charged for one night’s stay.