× Dear Guests:

At the Grand Isla Navidad Resort we are totally committed with the safety of our valued guests, employees and clients, that is why, in order to comply the orders of our federal and local authorities, we have taken the decision to close the hotel temporarily, starting April 5 th and until further notice.

We look forward to welcoming you in the near future with open arms and with the same quality of personal attention and service that has been our trademark over the years.

We also encourage you to follow the recommendation of authorities in Mexico and throughout the world “to stay home”; Mexico and other countries need us more united and coordinated than ever before. Our reservations and sales teams will continue to serve you, either via email at reservations@islaresort.com.mx or via telephone at 1 855 278-2683. We invite you to visit Isla Navidad once travel restrictions are lifted.

In case you have a reservation with us during this period, we kindly ask you to consider rebooking it. However, if you have paid a deposit and cannot schedule a return trip at this time, we will be glad to reimburse you. Please send an email to salesdirector@islaresort.com.mx, with all of the information necessary to process the reimbursement (name, credit card number and type or bank account number. We appreciate your understanding as this reimbursement might take up to 21 days, as we have numerous requests at this time.

Thank you for your attention to this communication and we hope to welcome you soon as travel will reunite people from all over the world again in the near future. Stay safe and healthy.

 Best Regards,
Juan Carlo Rincones
General Manager

E-mail:

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FAQ's

FAQ's
  • Are you All Inclusive?
  • The hotel is European plan, no meals included, however, we do have promotional packages with meal inclusions.
  • Where is the hotel located?
  • Aprox. 54 km. North of Manzanillo on Federal Highway 101, after the town of Cihuatlán, you will find a detour to Isla Navidad.
  • How far are you from Manzanillo?
  • 54 km. Going north or aprox. One hour away from Manzanillo.
  • Do you have transportation from the airport?
  • Yes, the cost are:

    FromTo
    AEROPUERTO ZLOHOTEL ISLA NAVIDAD
    ONE WAYROUNDTRIP
    $120.00 USD$220.00 USD
  • Do you have a beach?
  • Yes, we have a private beach right in front of the hotel, ideal for children .
  • Do you have a pool?
  • yes, we have 3 pools, the main one has two water slides, another one in the first floor, and the third one in the 10 th. Floor. And two outdoor jacuzzis.
  • Do you have rooms with ocean view?
  • Yes, our rooms mostly have garden, pool and lagoon views, in high floors you can actually see the bay and ocean.
  • How much are your rooms?
  • Our prices vary depending on the season, you can locate them on the “Room Rates” section of this site.
  • Are children allowed?
  • Yes, our hotel is family oriented, we have a Kid´s Club designed just for children.
  • How far is the airport?
  • Aprox. 30 minutes away from Manzanillo´s International Airport.
  • Do you have packages?
  • Yes, we have a variety of packages for different interests, you can find them in our “rates” section.
  • Do you have ATM ?
  • Yes, we have an ATM cashier right in the main lobby.
  • How many restaurants do you have?
  • We have the Grand Café, La Plazuela, Antonio´s and Room Service.
  • How much will a cab charge me from the airport?
  • It is about $700.00 pesos or $60.00 USD one way.
  • Do you have gym?
  • Yes, and it is free of charge for any hotel guest.
  • What is the average temperature?
  • Between 25 and 30 Celsius year round.
  • What activities do you have?
  • Golf, Tennis, Diving, Scuba, Snorkleing, Fishing, Beach Volleyball, Spa, biclycling, Gym, Hicking, Tours, Horseback riding, etc.
  • How much does the Golf cost?
  • It varies depending on the season, However, special discounted rates are offered to hotel guests. Please check the Golf section on this site.