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THE GRAND ISLA NAVIDAD RESORT AWARDED THE CERTIFICATE OF EXCELLENCE BY TRIPADVISOR FOR FIVE CONSECUTIVE YEARS

Inducted into ‘Hall of Fame’ of Five-time Certificate of Excellence Winners on the World’s Largest Travel Site

Isla Navidad, Colima 8 of August, 2016 – The Grand Isla Navidad Resort (previously the Grand Bay Hotel) announced today that it has been recognized as a TripAdvisor® Certificate of Excellence Hall of Fame winner. The Certificate of Excellence award celebrates excellence in hospitality and is given only to establishments that consistently achieve great traveller reviews on TripAdvisor. The ‘Hall of Fame’ was created to honor those businesses that have earned a Certificate of Excellence for five consecutive years. Winners include hotels/resorts, eateries and attractions located all over the world that have continually delivered a superior customer experience.

When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account the quality, quantity and timeline of reviews and opinions submitted by travelers on TripAdvisor over a 12-month period as well as the business’s tenure and ranking on the Popularity Index on the site. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

"Being awarded the TripAdvisor Certificate of Excellence five years in a row and being inducted into their ‘Hall of Fame’ is a true source of pride for the entire team at the Grand Isla Navidad Resort and we’d like to thank all of our past guests who took the time to complete a review on TripAdvisor, added Juan Carlo Rincones, General Manager of the exclusive and spectacular property. "There is no greater seal of approval than being recognized by one’s customers. This award is a remarkable vote of confidence to our business and our continued commitment to excellence"

TripAdvisor Certificate of Excellence


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